Building monitoring system RED PILOT

for indoor air qualityfor equipmentfor industrial applications

Connected HVAC/R asset management
RED pilot is CAREL’s digital solution for HVAC/R asset management in industrial and commercial applications. The platform enables secure remote monitoring, control and lifecycle management of units installed in the field, supporting manufacturers, service teams and end users with real-time visibility and operational control.

Remote support for manufacturers and service teams
RED pilot enables manufacturers and service companies to deliver connected products and advanced remote assistance. Field data accelerates troubleshooting, reduces unnecessary site visits and lowers warranty costs. Service teams access real-time machine data, prioritise interventions, support less experienced technicians remotely and offer SLA-based services built on continuous monitoring.

Flexible connectivity for every organisation
RED pilot adapts to different business models and product portfolios, including retrofit of units already in service. Brand customisation (logo, colours, login page, URL), configurable navigation maps, tailored data views and role-based access control support both centralised and delegated management. Connectivity is available via a cloud portal, mobile app (Android and iOS) or both.

From data to service value
The platform turns machine data into operational value: short-term analysis for anomaly resolution and long-term trends for performance assessment. Remote parameter changes and software updates can be applied to single or multiple units to optimise field operations and reduce travel. RED pilot is designed to meet current cybersecurity requirements and emerging regulations (e.g. Cyber Resilience Act), enabling safer connected services and efficient maintenance offers.

Caractéristiques / spécifications techniques

• Product: Digital solution for HVAC/R asset management (industrial and commercial applications)
• Primary functions: remote monitoring, remote support, lifecycle services, secure asset management
• Connectivity options: cloud portal and mobile app (Android and iOS)
• Brand customisation: configurable logo, colours, login page and URL
• Access & user management: configurable navigation maps, data views, access levels and user permissions; supports centralised or delegated management
• Data capabilities: data analysis over selectable periods (short-term anomaly investigation and long-term performance assessment)
• Remote management: remote parameter changes and software updates to single or multiple units
• Cybersecurity: supports contemporary cybersecurity requirements and regulations (e.g. Cyber Resilience Act)
• Benefits: faster troubleshooting, reduced site visits, lower warranty costs, proactive maintenance, remote assistance for technicians, enablement of SLA-based services