OverviewHerman Miller refurbishes pre-owned Aeron chairs to meet Herman Miller quality and performance standards. Each chair is inspected, serviced with genuine Herman Miller parts where required, and restored to functional and ergonomic specifications. Cosmetic signs of prior use may remain.
Key Benefits- Genuine Herman Miller components: casters, tilt mechanisms, Pellicle suspension and other critical parts are restored or replaced to original specifications.
- 5‑year refurbished product limited warranty covering defects in materials and workmanship, including parts and labor.
- Certified performance: technicians calibrate and test adjustments to ensure ergonomic support and proper operation.
- Cost-effective option compared with new Aeron chairs while maintaining certified restoration standards.
Refurbishment Process- Inspect and test: Full inspection for damage or missing parts; functional tests of adjustments and range of motion.
- Clean: Disassembly and careful cleaning of components; textiles vacuumed and washed with mild, material-safe detergents, then dried with soft, non-abrasive cloths.
- Service and touch up: Replace damaged or missing components with genuine parts, service mechanisms, and perform surface touch-ups as required.
- Calibrate and test again: Restore adjustments to factory settings and re-test to certify proper working condition.
Frequently Asked Questions- What is a refurbished Aeron Chair? A previously owned Aeron chair that has been inspected, repaired as necessary, and restored to Herman Miller standards; cosmetic wear may be visible but performance and structural integrity are preserved.
- What’s the difference versus a new Aeron Chair? New Aeron chairs are factory-new with full customization and the standard 12‑year warranty. Refurbished Aeron chairs are restored from prior use with authentic replacement parts, offer fewer customization options and include a 5‑year refurbished product limited warranty.
- Can I return a refurbished Aeron Chair? Refurbished Aeron chairs are sold as final sale and are not eligible for return, exchange, or refund; warranty coverage applies for defects as defined in the refurbished product limited warranty.
- How old will my refurbished chair be? Age varies; each unit is evaluated and restored to meet Herman Miller quality standards regardless of original production date.
Technical specifications- Brand: Herman Miller
- Collection / Model reference: Aeron Refurbished Collection
- Warranty: 5‑year Herman Miller refurbished product limited warranty (parts and labor)
- Return policy: Sold as final sale (not eligible for return, exchange, or refund)
- Typical price examples: Refurbished Aeron Chair shown with price range $945.00 – $1,125.00; Classic example $695.00
- Available finishes / color options shown: Graphite / Graphite; Mineral / Satin Aluminum
- Ships fully assembled: Yes (some listings indicate "Ships Fully Assembled")
- Condition: Previously owned, restored to original specifications; cosmetic wear may remain