Flexible service with FrontMate/TwinFLOW – a combination of manned checkout and self checkout
FrontMate creates a new meeting space between customers and staff in the checkout area. By combining traditional manned service with express service in a single area, it gives customers the opportunity to choose how they want to check out. It also gives them the feeling they have easy access to personal service. With our FrontMate solution, customers receive the same level of service, regardless of their checkout method.
One attendant handles 3 checkout points
For an average basket of 15 items, total capacity is around 115 customers/hour
Always open capacity means much less queuing
Improved service and choice for consumers
Seamless service between staffed checkout and self checkout
Option of a multi-service area for tobacco, gaming, post, etc.