Payment software ZOLL®

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Overview
ZOLL Billing is a cloud-based SaaS solution for EMS billing and revenue cycle management (RCM). The platform uses AI-driven verification and coverage discovery to correct patient demographics and payer data in real time, automate primary/secondary/tertiary coverage identification (including auto and workers' compensation), and streamline claims processing to improve reimbursement workflows.

Key capabilities

• Cloud-based SaaS platform for EMS billing and RCM
• AI-driven real-time patient demographic and insurance verification
• Automated discovery of primary, secondary and tertiary coverage, including auto and workers' compensation
• Pre-billing automation to find, correct and verify patient and payer information before claim submission
• Integrated claims processing and Medicare coding workflows
• Deductible monitoring and support for right-day billing
• Integrated clearinghouse services to accelerate reimbursements
• Analytics and dashboards for reimbursement value/timing prediction and real-time cash flow tracking
• Rules-based automated workflows with confidence scoring and options for auto-acceptance
• Continuous secure backups and automatic updates, including Medicare fee schedule updates

Benefits

• Improves clean claim rates and reduces denials through automated verification
• Streamlines claims processing to increase productivity and maximize revenue collection
• Reduces administrative effort by removing the need to query multiple payer portals
• Recovers missed coverage for presumed self-pay patients (reported 61%+ recovery rate)
• Reduces dependency on specialized IT resources via cloud-managed updates and maintenance
• Provides HIPAA-compliant safeguards for patient data

Additional information
Includes analytics and direct data access capabilities for offline analysis. The solution is accessible securely 24/7 from any internet-enabled device and requires no on-premises servers.

Technical specifications

• Product type: Cloud-based EMS billing and RCM optimization software (SaaS)
• AI-driven verification: real-time patient demographics and insurance verification
• Coverage discovery: primary, secondary, tertiary; supports complex cases including auto and workers' compensation
• Self-pay recovery: finds active billable coverage for 61%+ of presumed self-pay patients (reported)
• Integration: pre-billing activities, claims processing, Medicare coding, clearinghouse services, interoperability with dispatch/ePCR systems
• Billing features: deductible monitoring, right-day billing support, automated rules-based workflows, confidence scoring and auto-acceptance
• Data & security: continuous backup, automatic updates for Medicare fee schedule, HIPAA compliance
• Deployment: Cloud (no on-site servers), accessible from any internet-enabled device
• Analytics: reimbursement prediction, cash flow tracking, actionable revenue insights